Washer Diagnostics
Kenmore Washer
Kenmore Washer
Error Codes
Meanings, severity levels, safe checks you can perform, and when to call a technician.
Enter the code shown on your washer display
Is it safe to keep using it?
Depends on code severity. Low/Medium codes often allow continued use, High severity requires immediate stop.
Can error codes be reset?
Some codes clear after power cycle. Persistent codes indicate underlying issues needing repair.
When should I stop using it?
Stop immediately for water leak codes, burning smell, or any High severity error.
Error Code Directory
Click any code for detailed troubleshooting steps
Low
Medium
High
Code
Meaning
Severity
Common Symptom
F0E2
Overloaded Drum — Excessive Load Detected
Low
The Kenmore washer stops agitation or spin, displays F0E2, and the door remains locked. The machine may attempt to redistribute the load by slowly tumbling before retrying the cycle step.
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F01
Main Electronic Control Board Failure
High
The Kenmore Elite halts at a random point in any cycle — fill, wash, rinse, or spin — with F01 on the display. Restarting the cycle produces the same halt, typically at the same point.
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F1
Primary Control Board Failure — Kenmore Oasis Top-Load
High
The Kenmore Oasis powers on and immediately shows F1 on its LED display before any cycle is selected, indicating the control board failed its power-on self-check.
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F5E2
Door Lock Failure — Cannot Lock or Unlock
Medium
The Kenmore Elite clicks repeatedly as it attempts to lock the door, then displays F5E2. The cycle never starts because the control board will not energize the motor without a confirmed door lock.
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F7
Motor Control / Drive System Fault — Kenmore Oasis
High
The Kenmore Oasis fills with water normally but the wash plate or agitator never begins moving. F7 appears after the motor's allotted start time expires without confirmed rotation.
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F8E1
Low Water Flow / No Water Entering Tub
High
F8E1 typically appears in the first 3–5 minutes of a cycle — the fill phase — before the drum has begun agitation. The machine adds little or no water and then faults.
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F9E1
Long Drain — Drain Time Exceeded (HE Front-Load)
High
The tub fails to drain and the Kenmore Elite stops with wet laundry sitting in pooled water. F9E1 appears on the display and the door remains locked until partial drainage occurs.
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F11
Serial Communication Error — MCU to CCU
High
The drum stops turning and F11 appears. The machine will not resume the motor-driven cycle step even after a door open-and-close because the CCU has no confirmed communication with the MCU to safely command the motor.
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F21
Long Drain — Water Not Pumping Out
High
The tub fails to empty and wet laundry sits in pooled water. Opening the door (after the door lock releases) reveals a drum still holding several inches of water.
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F35
Analog Pressure Sensor Failure / Excessive Suds
Medium
The Kenmore Elite pauses mid-cycle and alternates F35 with "SUDS" on the seven-segment display. The washer may attempt a slow tumble spin to break down suds before resuming, adding 15–30 minutes to the cycle.
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LD
Long Drain — Kenmore Oasis / Top-Load HE
High
Lifting the lid of the Kenmore Oasis or 500-series top-loader reveals a tub still holding water and wet laundry. The machine has stopped at a drain or spin step and will not advance.
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UL
Unbalanced Load — Top-Load Oasis / HE
Low
The Kenmore Oasis or 500-series top-loader pauses at a high-spin entry point, displays UL, and may attempt a slow agitation to redistribute items before retrying. The tub has usually partially drained before the spin attempt.
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